Search
Pega Customer Service Case Management Edition
-
Misión
Pega Customer Service Case Management Edition
2 Módulos
3 Retos
1 h 30 minutos
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Automating actions when a property value changes
-
Módulo
Automating actions when a property value changes
1 Tema
15 minutos
-
Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Securing and auditing data
-
Módulo
Securing and auditing data
2 Temas
30 minutos
-
Pega Platform™ provides multiple ways to ensure the integrity of and ability to audit application data. Applications automatically track Actions...
Voice AI components
-
Módulo
Voice AI components
2 Temas
15 minutos
-
Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...