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Pega GenAI in Pega Platform

  • Módulo

    Pega GenAI in Pega Platform

    4 Temas

    30 minutos

    Visible to: All users
  • Learn how to apply Pega GenAI™ Autopilot features to generate Case Types, Data Models, sample data, and Personas to accelerate the application...

Pega GenAI in Pega Sales Automation

  • Módulo

    Pega GenAI in Pega Sales Automation

    2 Temas

    20 minutos

    Visible to: All users
  • Pega Sales Automation™ includes enhancements with Pega GenAI™, which can greatly improve the performance of sales representatives by streamlining...

Pega Knowledge authoring

  • Módulo

    Pega Knowledge authoring

    3 Temas

    30 minutos

    Visible to: All users
  • This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...

Pega Platform applications

Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

Pega Voice AI introduction

  • Módulo

    Pega Voice AI introduction

    2 Temas

    25 minutos

    Visible to: All users
  • Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Role of a Pega Business Architect

Script adherence

  • Módulo

    Script adherence

    3 Temas

    20 minutos

    Visible to: All users
  • Learn how to configure script adherence to help CSRs deliver the prescribed script during a live conversation. You configure scripts in the dialogs...

Sizing a Pega Platform project

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