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Pega Voice AI
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Misión
Pega Voice AI
7 Módulos
2 horas 25 minutos
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Use Case - Creating a new contact policy
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Reto
Use Case - Creating a new contact policy
2 Tareas
1 h
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The migration of the applications to the Business Operations environment (BOE) is complete, and the change management process can begin. Now, all...