Implementing the Interaction Framework methodology allows the developer to recognize its strength in the development process for creation of unique...

Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...

Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...

The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...

The Pega Express approach includes four phases to support solution delivery.

In the Build phase of Pega Express^™, you use Pega's low-code development platform to configure and test your application. Pega Platform^™ leverages...

Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...

With the ability to modify the runtime configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot machines...

In this module, you learn about the following aspects of Deployment Manager:

• Using the privileges that control access to the features available on...