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24.1 Release notes
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Módulo
24.1 Release notes
2 Temas
25 minutos
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Building the customer analytical data model
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Módulo
Building the customer analytical data model
9 Temas
1 h 55 minutos
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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Módulo
Building the Customer Insights Cache
9 Temas
1 h 45 minutos
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Business conditions
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Módulo
Business conditions
2 Temas
20 minutos
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Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Form autofill
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Módulo
Form autofill
3 Temas
20 minutos
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Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Low-code defined
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Módulo
Low-code defined
5 Temas
50 minutos
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Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Pega positioning for Business Architects
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Módulo
Pega positioning for Business Architects
7 Temas
1 h 40 minutos
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega tools that support Scrum for Business Architects
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Módulo
Pega tools that support Scrum for Business Architects
6 Temas
1 h 45 minutos
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Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Pega Voice AI introduction
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Módulo
Pega Voice AI introduction
2 Temas
25 minutos
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Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Preparing Customer Decision Hub for development
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Módulo
Preparing Customer Decision Hub for development
3 Temas
40 minutos
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Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...