Search
Establishing Service-Level Agreements for BAs
-
Reto
Establishing Service-Level Agreements for BAs
1 Tarea
15 minutos
-
In a DCO session, GoGoRoad stakeholders stressed the importance of completing Assignments under tight deadlines as a driver of customer satisfaction...
Manipulating application data for BAs
-
Reto
Manipulating application data for BAs
2 Tareas
20 minutos
-
In the last DCO session, the GoGoRoad stakeholders identified two new business requirements:
- Before a Service Case is resolved, the system must copy...
Routing work to users for BAs
-
Reto
Routing work to users for BAs
2 Tareas
15 minutos
-
In a DCO session, GoGoRoad stakeholders confirmed that assignments related to assistance requests often get lost in the handoff between different...
Sizing a project in App Studio for BAs
-
Reto
Sizing a project in App Studio for BAs
1 Tarea
20 minutos
-
With the prototype for the GoGoRoad application and Assistance Request Case Type complete, stakeholders have requested a revised estimate of the...
Skipping a Process based on a business context for BAs
-
Reto
Skipping a Process based on a business context for BAs
2 Tareas
10 minutos
-
Payments for roadside assistance requests are covered for customers who have opted for the higher Gold coverage level. Customers with the Gold...
Validating data against business logic for BAs
-
Reto
Validating data against business logic for BAs
1 Tarea
10 minutos
-
With GoGoRoad, customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card...