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Managing roles and users in Deployment Manager

  • Módulo

    Managing roles and users in Deployment Manager

    3 Temas

    17 minutos

    All Products Visible to: All users
  • In this module, you learn about the following aspects of Deployment Manager:

    • Using the privileges that control access to the features available on...

Measuring system performance

Monitoring the Deployment Manager pipelines

  • Módulo

    Monitoring the Deployment Manager pipelines

    3 Temas

    20 minutos

    Visible to: All users
  • In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...

Pega Customer Service performance considerations

  • Módulo

    Pega Customer Service performance considerations

    3 Temas

    30 minutos

    Pega Customer Service 8.8 Visible to: All users
  • Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

Performing Pega scenario testing

  • Módulo

    Performing Pega scenario testing

    6 Temas

    35 minutos

    All Products Visible to: All users
  • This module provides an overview of the various sections of a Pega scenario test case. In this module, you learn about the Application: Scenario...

Performing Pega unit testing

  • Módulo

    Performing Pega unit testing

    7 Temas

    53 minutos

    All Products Visible to: All users
  • This module provides an overview of the various sections of a Pega unit test case. From this module, you learn about the Application: Unit test...

Pipeline templates

  • Módulo

    Pipeline templates

    6 Temas

    41 minutos

    All Products Visible to: All users
  • This module covers the various pipeline templates that help you structure pipelines for their ultimate purpose, as well separate business needs for...

Presenting suggestions for agents

  • Módulo

    Presenting suggestions for agents

    4 Temas

    35 minutos

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Quality visualization for a Pega Platform application

  • Módulo

    Quality visualization for a Pega Platform application

    3 Temas

    25 minutos

    All Products Visible to: All users
  • This module describes various quality metrics on the Application Quality dashboard to monitor the functional quality of a Pega Platform™ application...

Reviewing log files

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