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Intelligent recording of automations

  • Módulo

    Intelligent recording of automations

    4 Temas

    30 minutos

    Pega Robotic Automation 22.1 Visible to: All users
  • The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...

Managing automation deployments within an organization

  • Módulo

    Managing automation deployments within an organization

    5 Temas

    1 h 5 minutos

    Pega Robot Manager 8.5.3 Visible to: All users
  • Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...

Managing desktop runtime configurations remotely

  • Módulo

    Managing desktop runtime configurations remotely

    3 Temas

    20 minutos

    Visible to: All users
  • With the ability to modify the runtime configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot machines...

Match rules

MLOps

Monitoring and reporting in Pega Robot Manager

  • Módulo

    Monitoring and reporting in Pega Robot Manager

    6 Temas

    50 minutos

    Pega Robot Manager 8.8 Visible to: All users
  • The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...

Navigating the Pega Robot Manager Portal

  • Módulo

    Navigating the Pega Robot Manager Portal

    2 Temas

    15 minutos

    Visible to: All users
  • The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...

Next best action and customer interactions

Organization of work for robots

  • Módulo

    Organization of work for robots

    6 Temas

    55 minutos

    Pega Robot Manager 8.8 Visible to: All users
  • Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...

Pega Customer Decision Hub for Collections

  • Módulo

    Pega Customer Decision Hub for Collections

    6 Temas

    45 minutos

    Pega Customer Service 8.8 Visible to: All users
  • Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...

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