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Pega Low-Code App Factory introduction

  • Módulo

    Pega Low-Code App Factory introduction

    2 Temas

    22 minutos

    Pega Platform 8.4 Visible to: All users
  • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Pega Process AI overview

Pega Support

  • Módulo

    Pega Support

    2 Temas

    25 minutos

    Pega Cloud for Government Visible to: All users
  • Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...

Performing Pega scenario testing

  • Módulo

    Performing Pega scenario testing

    6 Temas

    35 minutos

    All Products Visible to: All users
  • This module provides an overview of the various sections of a Pega scenario test case. In this module, you learn about the Application: Scenario...

Performing Pega unit testing

  • Módulo

    Performing Pega unit testing

    7 Temas

    53 minutos

    All Products Visible to: All users
  • This module provides an overview of the various sections of a Pega unit test case. From this module, you learn about the Application: Unit test...

Pipeline templates

  • Módulo

    Pipeline templates

    6 Temas

    41 minutos

    All Products Visible to: All users
  • This module covers the various pipeline templates that help you structure pipelines for their ultimate purpose, as well separate business needs for...

Predicting case completion

  • Módulo

    Predicting case completion

    1 Tema

    15 minutos

    Visible to: All users
  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

Predicting fraud

Predicting missing the Service-Level Agreement

  • Módulo

    Predicting missing the Service-Level Agreement

    1 Tema

    10 minutos

    Visible to: All users
  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

Presenting suggestions for agents

  • Módulo

    Presenting suggestions for agents

    4 Temas

    35 minutos

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

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