Search
UX design fundamentals
-
Módulo
UX design fundamentals
4 Temas
1 h 20 minutos
-
Learn about the approach to UX and UX best practices that a lead system architect (LSA) applies in the creation of a Pega Platform™ application.
Pega case management for designers
-
Módulo
Pega case management for designers
10 Temas
1 h 50 minutos
-
In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Pega Constellation design system
-
Módulo
Pega Constellation design system
2 Temas
30 minutos
-
This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...
Pega Low-Code App Factory introduction
-
Módulo
Pega Low-Code App Factory introduction
2 Temas
22 minutos
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega UX solution advantages
-
Módulo
Pega UX solution advantages
7 Temas
1 h 30 minutos
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
-
Módulo
Pega UX solutions
4 Temas
1 h
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega Voice AI introduction
-
Módulo
Pega Voice AI introduction
2 Temas
25 minutos
-
Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Pega Web Mashup
-
Módulo
Pega Web Mashup
4 Temas
50 minutos
-
Pega Web Mashup enables you to embed a Pega Platform™ application in another web application. You can create a mashup to display information about a...
Script adherence
-
Módulo
Script adherence
3 Temas
20 minutos
-
Learn how to configure script adherence to help CSRs deliver the prescribed script during a live conversation. You configure scripts in the dialogs...
Suggested cases
-
Módulo
Suggested cases
3 Temas
25 minutos
-
Learn how to configure a suggested case in the Voice AI channel. A suggested case provides guidance to the CSR on how to resolve a customer request.