Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.

As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.   

Learn how Pega applications...

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...

Examine the important relationship between the Case Type Data Model, Field Types, and the Constellation UI.

Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.