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Pega Digital Messaging
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Misión
Pega Digital Messaging
8 Módulos
7 Retos
5 horas 40 minutos
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Digital messaging
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Módulo
Digital messaging
3 Temas
25 minutos
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Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Service requests
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Módulo
Service requests
9 Temas
50 minutos
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This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...
Creating a new service request
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Reto
Creating a new service request
4 Tareas
10 minutos
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U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...