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Pega Customer Service Case Management Edition introduction
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Módulo
Pega Customer Service Case Management Edition introduction
3 Temas
20 minutos
Pega Customer Service 8.7 -
Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...
Pega UX solution advantages
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Módulo
Pega UX solution advantages
7 Temas
1 h 30 minutos
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This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
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Módulo
Pega UX solutions
4 Temas
1 h
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This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega Web Mashup
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Módulo
Pega Web Mashup
4 Temas
50 minutos
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Pega Web Mashup enables you to embed a Pega Platform™ application in another web application. You can create a mashup to display information about a...
Presenting suggestions for agents
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Módulo
Presenting suggestions for agents
4 Temas
35 minutos
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
UI authoring in Constellation
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Módulo
UI authoring in Constellation
5 Temas
50 minutos
Pega Platform '23 -
Explore how you can configure Views to create the user interface in a Constellation application.