Search
Integrating external data
-
Módulo
Integrating external data
2 Temas
20 minutos
Pega Customer Service 8.8 -
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...
Integration errors
-
Módulo
Integration errors
3 Temas
30 minutos
-
Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...
Integration setting management
-
Módulo
Integration setting management
1 Tema
20 minutos
-
When you use Application Settings for references to external systems, rather than fixed text values in Rule forms, you have much greater flexibility...
Intelligent routing
-
Módulo
Intelligent routing
4 Temas
1 h
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Keyed Data Pages
-
Módulo
Keyed Data Pages
1 Tema
15 minutos
-
Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.
Low-code defined
-
Módulo
Low-code defined
5 Temas
50 minutos
-
Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Managing data values for Business Architects
-
Módulo
Managing data values for Business Architects
5 Temas
1 h 15 minutos
-
As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
MLOps
-
Módulo
MLOps
3 Temas
30 minutos
-
In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...
Mobile apps for Pega applications
-
Módulo
Mobile apps for Pega applications
2 Temas
20 minutos
-
Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
Next best action and customer interactions
-
Módulo
Next best action and customer interactions
2 Temas
20 minutos
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...