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Pausing and resuming Case processing
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Módulo
Pausing and resuming Case processing
1 Tema
15 minutos
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Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...
Cases and Events
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Módulo
Cases and Events
3 Temas
20 minutos
Pega Process Mining -
On the Cases and Events page, view key details such as the Case distribution over time. Analyze specific Cases at a detailed level in a table or...
CDH Microjourney Workshop
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Módulo
CDH Microjourney Workshop
2 Temas
20 minutos
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In this module, you learn about the concept of the CDH Microjourney Workshop, its position in the sales cycle, and how to perform the workshop.
CDH Solution Alignment Workshop
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Módulo
CDH Solution Alignment Workshop
1 Tema
10 minutos
Pega Customer Decision Hub 8.5 -
In this module, you learn about the concept of the Solution Alignment Workshop, its position in the sales cycle, and how to perform the workshop.
Center-out architecture
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Módulo
Center-out architecture
6 Temas
40 minutos
Pega Customer Service 8.8 -
The one certain thing in business is uncertainty. Navigating uncertainty takes agility, in order to respond quickly to new challenges in the “here and...
Client due diligence
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Módulo
Client due diligence
4 Temas
45 minutos
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Financial institutions are legally obligated to understand with whom they are engaging in business and the risks. Due diligence requirements, which...
Collaboration with users
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Módulo
Collaboration with users
1 Tema
20 minutos
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Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.
Collections operations life cycle
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Módulo
Collections operations life cycle
6 Temas
55 minutos
Pega Customer Service 8.7 -
Learn about the most important stages in the implementation of the collections application. Starting with defining the criteria for the collections...
Common Data Model overview
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Módulo
Common Data Model overview
3 Temas
25 minutos
Pega Customer Service '24.1 -
The Common Data Model is a Pega-developed Data Model that supports the Pega Constellation versions of Pega Platform™ and Pega applications. The model...
Components
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Módulo
Components
7 Temas
47 minutos
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Interaction Framework is a methodology that bridges the capabilities of Microsoft Visual Studio when developing a multi-project solution. Even though...