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Module

Configuring a CTI Link

Archived

2 Rubriques

15 mins

Visible to: All users
Avancé Pega Customer Service 8.4 Anglais
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The Pega Call™ CTI Link is the interface between the Pega Platform™ and a Computer Telephony Integration (CTI) platform. The CTI Link configuration differs depending on the CTI platform that you use.

Après avoir terminé ce module, vous pourrez :

Explain the purpose of the Pega Call CTI Link
Configure a CTI Link

Disponible dans la mission suivante :

Pega Call v1

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