Configuring a CTI Link

The Pega Call™ CTI Link is the interface between the Pega Platform™ and a Computer Telephony Integration (CTI) platform. The CTI Link configuration differs depending on the CTI platform that you use.

Avancé

Anglais

Après avoir terminé ce module, vous pourrez :

Explain the purpose of the Pega Call CTI Link

Configure a CTI Link

Rubriques

Pega Call CTI Link

5 mins

Adding a CTI Link

5 mins

Quiz du module

5 mins