Customer Decision Hub predictions

Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for data scientists who manage customer interactions. Delve into predefined predictions for communication channels, adaptive models, and customer-level decisions to optimize customer experiences and effectively respond to changes in customer behavior.

 

Débutant

Artificial Intelligence

Anglais

Après avoir terminé ce module, vous pourrez :

Describe how adaptive models drive the predefined Pega Customer Decision Hub™ predictions.

Describe how the outcomes of supporting predictive models can function as predictors for the adaptive models.

Describe the tasks of a data scientist in a Customer Decision Hub project.

Appliquez ce que vous avez appris dans le Défi suivant :

Exploring Prediction Studio v2

Disponible dans la mission suivante :

AI for 1:1 Customer Engagement v3

Rubriques

Customer Decision Hub predictions

10 mins

Configuring Prediction Studio notifications

10 mins

Quiz du module

10 mins