Modifying customer composites

Pega Customer Service 23 introduces a new Interaction Portal based on the Constellation design pattern, offering faster development, a prescriptive multichannel experience, extensibility, and a lower total cost of ownership. In this module you learn how to modify the user experience, along with best practices in user experience development with Pega Customer Service.

Débutant

Anglais

Après avoir terminé ce module, vous pourrez :

Define the functional areas of the Interaction Portal

Create a new tab.

Define best practices in user experience development.

Disponible dans la mission suivante :

Customer Service Low-Code Developer v6

Rubriques

Pega Customer Service on Constellation

5 mins

Configuring the customer composite

5 mins

Best practices for designing the customer composite

10 mins

Quiz du module

5 mins