Pega Customer Service best practices

Reviews best practices to use when implementing Pega Customer Service™ applications. Learn about the low-code application development techniques incorporated in App Studio.

Débutant

Anglais

Après avoir terminé ce module, vous pourrez :

Describe how App Studio supports a low-code development process.

Define the difference between Interaction and Service cases.

Disponible dans la mission suivante :

Customer Service Developer v9

Rubriques

App Studio development

50 mins

Interaction cases and service cases

5 mins

Quiz du module

5 mins