Pega Knowledge authoring

This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other articles, and maximize content reuse with templates and snippets. Manage your content, edit articles without extra work, and archive or clone existing articles.

Débutant

Generative AI

Anglais

Après avoir terminé ce module, vous pourrez :

Create draft content and provide content attributes as needed.

Add references to other articles.

Add images and videos to articles.

Modify existing help content.

Archive and clone existing content.

Disponible dans la mission suivante :

Pega Knowledge v5

Rubriques

Creating content

15 mins

Authoring knowledge articles with Pega GenAI™

5 mins

Managing content

5 mins

Quiz du module

5 mins