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Self-service in Pega Cloud

My Pega Cloud (MPC) provides a connected experience for all your environments in your Pega Cloud® subscription. My Pega Cloud is a central control center where you can complete restarts and log downloads, view your upcoming scheduled maintenance, and participate in your update journey.

My Pega Cloud portal

Familiarize yourself with the My Pega Cloud portal home page and its layout to get yourself started working in the portal.

After you log into My Pega Cloud portal, the home page screen offers self-service features to help you manage your applications in Pega Cloud. The following figure shows the main features of the home page:

MPC Home Page
Item Gives you access to
       1

Navigation header
Access to your accounts and environments. You can choose a combination of an Account and a Project/VPC. The Home page changes to reflect your selections. You can then access the tiles there, as well as the other non-environment specific options.


Quick Menu with access options for the various areas of the portal, such as:

•    Feedback
•    Notifications
•    User Profile and log off
       2

Pega Cloud Buddy
Pega Cloud Buddy uses the power of Pega GenAI Knowledge Buddy to answer your questions about Pega Cloud functionality from within the My Pega Cloud portal! The Buddy sources content from Pega Cloud, PDC, and Deployment Manager documentation on docs.pega.com.

For more information on AI in Pega Cloud, see Overview of Pega AI in Pega Cloud.
       3

Portal locations tab
Access to that area of the portal.
       4

My cloud setup
Shows tiles that provide information on different functional areas of the selected Account and Project/VPC.
       5 Actions & Messages banner
Access to the Actions & Messages Centers, where you perform required actions for self-service and upgrades.
       6 Feedback & Notifications
Give feedback about your portal experience or view notifications.
       7

Help with MPC
Links to the MPC FAQ page. This button is visible on all screens.
       8 Profile
Provides options to view user profile, modify default Account or Project/VPC, adjust time zone, and log off.
       9 Tiles
At-a-glance information and access to manage the functional areas of your environment.

MPC provides you with the necessary tools to get the most out of your Pega Cloud environments:

  • Centralized Management: MPC offers a unified control center for all your Pega Cloud environments.
  • Self-Service Features: Easily perform tasks like restarts, log downloads, and view scheduled maintenance.
  • User-Friendly Interface: The home page offers intuitive access to various functional areas, ensuring efficient management of your applications.
     

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