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Pega Knowledge Buddy

  • Mission

    Pega Knowledge Buddy

    3 Modules

    3 Défis

    2 heures 50 mins

    Pega Knowledge Buddy '24.1 Visible to: All users
  • This mission will provide you with an opportunity to gain insight into Knowledge Buddies and Pega GenAI. Learn about the technical aspects of AI...

Pega Low-Code App Factory

  • Mission

    Pega Low-Code App Factory

    4 Modules

    1h 38 mins

    Pega Platform 8.4 Visible to: All users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

24.1 Release notes

  • Module

    24.1 Release notes

    2 Rubriques

    25 mins

    Pega Platform '24.1 Visible to: All users
  • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

Accelerating application building with Pega GenAI Blueprint

  • Module

    Accelerating application building with Pega GenAI Blueprint

    3 Rubriques

    20 mins

    Pega Platform '24.1 Visible to: All users
  • Learn how Pega GenAI™ Blueprint aims to change business leaders and project teams envision digital transformation initiatives. Blueprint introduces a...

Advanced Buddy features

  • Module

    Advanced Buddy features

    5 Rubriques

    45 mins

    Pega Knowledge Buddy '24.1 Visible to: All users
  • In this module, you will explore the advanced features of the Pega Gen AI Knowledge Buddy™. Learn how to create and secure data sources, how to update...

Best practices for keeping your Pega applications running smoothly

  • Module

    Best practices for keeping your Pega applications running smoothly

    3 Rubriques

    25 mins

    Visible to: All users
  • Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...

Business conditions

  • Module

    Business conditions

    2 Rubriques

    20 mins

    Visible to: All users
  • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Content administration

  • Module

    Content administration

    10 Rubriques

    1h 45 mins

    Visible to: All users
  • Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...

Creating and testing personas

  • Module

    Creating and testing personas

    2 Rubriques

    15 mins

    Visible to: All users
  • Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

Digital messaging

  • Module

    Digital messaging

    3 Rubriques

    25 mins

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

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