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Field values
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Module
Field values
1 Rubrique
15 mins
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Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
Full Case Views
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Module
Full Case Views
1 Rubrique
25 mins
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Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...
Grouping fields in Views
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Module
Grouping fields in Views
1 Rubrique
10 mins
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Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).
Integrating external data
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Module
Integrating external data
2 Rubriques
20 mins
Pega Customer Service 8.8 -
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...
Managing data values for Business Architects
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Module
Managing data values for Business Architects
5 Rubriques
1h 15 mins
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As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
MLOps
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Module
MLOps
3 Rubriques
30 mins
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In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...
Next best action and customer interactions
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Module
Next best action and customer interactions
2 Rubriques
20 mins
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The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Pega case management for designers
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Module
Pega case management for designers
10 Rubriques
1h 50 mins
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In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Pega Constellation design system
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Module
Pega Constellation design system
2 Rubriques
30 mins
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This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...
Pega Customer Decision Hub for Collections
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Module
Pega Customer Decision Hub for Collections
6 Rubriques
45 mins
Pega Customer Service 8.8 -
Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...