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Customer Service Developer

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Automatisation robotique des processus

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Pega Digital Messaging

Mission

Pega Digital Messaging

8 Modules

7 Défis

5 heures 40 mins

Pega Customer Service '23 Pega Customer Service 8.8 Pega Customer Service 8.6
Visible to: All users
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Digital messaging

Module

Digital messaging

3 Rubriques

25 mins

Pega Customer Service 8.8 (Français)
Visible to: All users
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Use Case - Creating a new contact policy

Défi

Use Case - Creating a new contact policy

2 Tâches

1h

Pega Customer Decision Hub '23 Pega Customer Decision Hub 8.8
Visible to: All users
The migration of the applications to the Business Operations environment (BOE) is complete, and the change management process can begin. Now, all...

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About Pegasystems

Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

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