Sales representatives nurture leads and opportunities to win sales. In this module, you learn how to capture customer interactions and how the...

Learn about the approach to UX and UX best practices that a Lead System Architect (LSA) applies in the creation of a Pega Platform™ application.

This module covers the various pipeline templates that help you structure pipelines for their ultimate purpose, as well separate business needs for...

Pega enterprise-grade software is designed to transform the way organizations do business and the way they serve customers. A Pega Platform™...

Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.

The Pega Call configuration wizard guides you through connecting your telephony system to Pega Customer Service™. This module describes the settings...

In the Build phase of Pega Express^™, you use Pega's low-code development platform to configure and test your application. Pega Platform^™ leverages...

Robot Inspector provides the developer with more flexibility to test specific procedure automations and other project items and components within a...

Learn about the approach to UX and UX best practices that a lead system architect (LSA) applies in the creation of a Pega Platform™ application.