Customer Decision Hub predictions

Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for data scientists who manage customer interactions. Delve into predefined predictions for communication channels, adaptive models, and customer-level decisions to optimize customer experiences and effectively respond to changes in customer behavior.

 

Beginner

Artificial Intelligence

Inglese

After completing this module, you should be able to:

Describe how adaptive models drive the predefined Pega Customer Decision Hub™ predictions.

Describe how the outcomes of supporting predictive models can function as predictors for the adaptive models.

Describe the tasks of a data scientist in a Customer Decision Hub project.

Practice what you learned in the following Challenge:

Exploring Prediction Studio v2

Disponibile nelle seguenti missioni:

AI for 1:1 Customer Engagement v3

Topics

Customer Decision Hub predictions

10 mins

Configuring Prediction Studio notifications

10 mins

Module Quiz

10 mins