Module

Sourcing data

3 Topics

30 mins

Visibile a: All users

Applies to: Pega Customer Service '24.2, Pega Customer Service '24.1

Common Data Model is designed to act as a system of record for entities but can also connect to external systems of record. Customers can integrate with a different storage option on an entity-by-entity basis.

Advanced

Inglese

After completing this module, you should be able to:

Describe storage options

Configure local storage

Configure external storage

Practice what you learned in the following Challenges:

Adding an entity v1

Integrating an external data source v2

Disponibile nelle seguenti missioni:

Pega Common Data Model v3

Topics

Data storage options

5 mins

Data storage configuration

10 mins

Using an external data source