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Module

Sourcing data

3 Topics

30 mins

Visible to: All users Applies to: Pega Customer Service '25

Common Data Model is designed to act as a system of record for entities but can also connect to external systems of record. You can integrate with different data sources on an entity-by-entity basis.

Advanced
English

After completing this module, you should be able to:

Describe data source options
Configure a local data source
Configure an external data source

Practice what you learned in the following Challenges:

Adding an entity v1 Integrating an external data source v2

Available in the following mission:

Pega Common Data Model v4

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