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ミッション

Business Agility in 1:1 Customer Engagement

3 モジュール

1 チャレンジ

1時間 50 分

Visible to all users
初級 Pega Customer Decision Hub 8.5 English

This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to implement business changes in Pega Customer Decision Hub.

Learn how to streamline the change management processes using Pega 1:1 Operations Manager. Become familiar with the standard portal and tools to support and manage non-disruptive, low-level changes to the business artifacts and rules.

Access the offline mission content here.

Business agility in 1:1 customer engagement overview

  • モジュール

    Business agility in 1:1 customer engagement overview

    2 トピック

    15 分

  • Familiarize yourself with the tools and processes used to manage business changes in Pega’s 1:1 Customer Engagement solution. Learn about Pega 1:1...

Pega 1:1 Operations Manager overview

  • モジュール

    Pega 1:1 Operations Manager overview

    3 トピック

    20 分

  • Learn how Pega 1:1 Operations Manager helps streamline the change management processes that affect one-to-one customer engagement orchestrated by Pega...

Launching a new offer on web

  • モジュール

    Launching a new offer on web

    5 トピック

    40 分

  • Learn the processes involved in creating a new action in a business operations environment and propagate the changes to the production environment.

Launching a new offer

  • チャレンジ

    Launching a new offer

    7 タスク

    30 分

  • U+ Bank is currently doing cross-sell on the web by showing various credit cards to its customers. Due to the hyped interest rates, the economy has...

Business Agility in 1:1 Customer Engagement

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