Skip to main content

モジュール

Multiple Application Support in a single environment

3 トピック

35 分

Pega Customer Service '25
表示の対象:All users Applies to: Pega Customer Service '25

Implementing Digital Messaging across multiple applications within the same environment enables organizations to boost operational efficiency, streamline communication processes, and enhance customer engagement. This multi-application approach requires updated configurations and enhancements to several features, ensuring that each application maintains proper isolation, routing, and management of its messaging channels.

初級
Constellation
Chat and Messaging
英語

このモジュールを完了したら、以下の目的を達成できるようになります。

Describe single-application and multi-application support for Digital Messaging within a single environment, including giving examples.
Identify which features require changes at the application level, and which are managed at the environment level.
Explain the architectural changes required for supporting multi-application Digital Messaging.

このモジュールは、下記のミッションにも含まれています。

Pega Digital Messaging v7

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice