Routing design patterns and automated routing

Explore how routing design patterns and automated routing enable efficient, scalable work distribution in Pega applications. You learn how to design routing that orchestrates work across users, teams, and systems by applying reusable routing patterns and business logic. Evaluate routing strategies that improve throughput, flexibility, and operational efficiency.

上級

Case Management

Workflow Automation

英語

このモジュールを完了したら、以下の目的を達成できるようになります。

Explain the role of routing in enterprise Case Management.

Apply routing design patterns to distribute work efficiently.

Differentiate manual, Rule‑based, and automated routing approaches.

Select appropriate routing options for users, teams, and queues.

Assess routing strategies for scalability and operational efficiency.

このモジュールは、下記のミッションにも含まれています。

Lead System Architect Enhancements for Pega Infinity v2

トピック

Routing design patterns

15 分

Routing with Pega Process AI

15 分

Automated routing

10 分

モジュールクイズ

5 分