Sourcing data from a report definition

Use the technical documentation linked in the Journey map above to complete the assigned tasks. The technical documentation might have more information than you need to complete the tasks.

Acceptance criteria

Task 1: Create the Data Page

• A Data Page named D_ReservationByID exists and Uses Reservation Record Data Object class.
• The Data Page structure is a single page and is read-only.
• The Data Page has a parameter named ReservationID and scope is defined as Thread.

Task 2: Create the Report Definition

• The Report Definition queries the Reservation Record Data Object.
• Use DataTableEditorReport Report Definition under Reservation Record Data Object class to create new Report GetReservationRecordByID.
• The Report Definition uses the ReservationID value to filter records on BookingID and returns a single record.
• The D_ReservationByID Data Page uses this Report Definition as its source.

Task 3: Configure the Response Data transform and refresh strategy

• The Response Data transform named SetReservationRecord exists under D_ReservationByID and sets Primary Page as DataSource.pxResults(1).
• The Data Page is configured to reload if it is older than 2 hours.

Task 4: Surface the data

• The Complaint Resolution Case Type includes a field named Reservation Details.
• The field type defined as Query, Single Record option auto-populated from the D_ReservationByID Data Page and ReservationID parameter is mapped to .ReservationID.
• Reservation Details fields Room Type, Check-in Date, Check-out Date, Total Amount are displayed as Read only under on the Gather Supporting Evidence step.

Directions

1. Create a parameterized, read-only Data Page named D_ReservationByID with a single-page structure, a ReservationID parameter, and Thread scope.
2. Create a Report Definition that queries the Reservation Record Data Object, filters on ReservationID, and returns a single record.
3. Source the D_ReservationByID Data Page from the Report Definition.
4. Configure the Response Data transform and refresh strategy under Data Page as per the acceptance criteria.
5. In the Complaint Resolution Case Type, add a Reservation Details field as per the acceptance criteria.
6. Reservation Details fields Room Type, Check-in Date, Check-out Date, Total Amount are displayed as Read only under on Gather Supporting Evidence step.
7. Save your changes.