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モジュール

Monitoring Voice AI system health

3 トピック

20 分

Pega Customer Service '26
表示の対象:All users Applies to: Pega Customer Service '26

Maintaining a healthy Pega Voice AI system requires ongoing monitoring and a structured approach to diagnosing problems. This module covers the key monitoring tools available, the methodology for identifying failures, and the steps to resolve common issues.

中級
Voice AI
英語

このモジュールを完了したら、以下の目的を達成できるようになります。

View configuration details for your Voice AI system
Monitor runtime statistics for queue processors and data flows
View Voice AI Desktop (VAD) usage and identify issues

このモジュールは、下記のミッションにも含まれています。

Pega Voice AI v7

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