Connecting to Pega Customer Decision Hub

Pega Customer Decision Hub™ uses decision management and analytics to determine the right action for every customer. Explore how Pega Sales Automation™ can generate top offers for customers based on defined suitability and eligibility conditions in the Pega Sales Automation User Portal. Sales representatives can view the top offers and propose them to the potential prospects. By default, the system refreshes the offers daily or when the contact information is modified.

初級

英語

このモジュールを完了したら、以下の目的を達成できるようになります。

Describe Pega Customer Decision Hub basic concepts such as Next-Best-Action Designer, Actions, treatments, and engagement policies.

Suggest offers to the potential customers in Pega Sales Automation.

このモジュールは、下記のミッションにも含まれています。

Pega Sales Automation Foundation v10

トピック

Pega Customer Decision Hub basics

5 分

Suggesting top offers through Pega Customer Decision Hub integration with Pega Sales Automation

5 分

モジュールクイズ

5 分