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Customer Service Low-Code Developer
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ミッション
Customer Service Low-Code Developer
2 ミッション
7 モジュール
7 チャレンジ
8 時間 50 分
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Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...
Email Bots for Pega Customer Service
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ミッション
Email Bots for Pega Customer Service
4 モジュール
3 チャレンジ
2 時間 40 分
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Lead System Architect
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ミッション
Lead System Architect
1 モジュール
1 チャレンジ
9 ミッション
1 day 20 時間 25 分
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The Lead System Architect mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Pega Call
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ミッション
Pega Call
6 モジュール
2 時間 40 分
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Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
Senior System Architect
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ミッション
Senior System Architect
20 モジュール
19 チャレンジ
2 ミッション
1 day 12 時間 35 分
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...