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Customer Service Low-Code Developer
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ミッション
Customer Service Low-Code Developer
2 ミッション
9 モジュール
9 チャレンジ
11 時間 15 分
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Email Bots for Pega Customer Service
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ミッション
Email Bots for Pega Customer Service
4 モジュール
3 チャレンジ
2 時間 40 分
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Lead System Architect
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ミッション
Lead System Architect
1 モジュール
1 チャレンジ
9 ミッション
1 day 20 時間 25 分
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The Lead System Architect mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Pega Call
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ミッション
Pega Call
6 モジュール
2 時間 45 分
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Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
Senior System Architect
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ミッション
Senior System Architect
20 モジュール
19 チャレンジ
2 ミッション
1 day 12 時間 35 分
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...