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10 時間 10 分
Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
2 時間 40 分
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
2 時間 45 分
Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
36 時間 35 分
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
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