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Customer Service Low-Code Developer

  • ミッション

    Customer Service Low-Code Developer

    2 ミッション

    9 モジュール

    9 チャレンジ

    11 時間 15 分

    Visible to all users
  • Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...

Email Bots for Pega Customer Service

Pega Call

  • ミッション

    Pega Call

    6 モジュール

    2 時間 45 分

    Visible to all users
  • Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...

Senior System Architect

Running Pega Customer Decision Hub setup wizard

  • チャレンジ

    Running Pega Customer Decision Hub setup wizard

    4 タスク

    45 分

    Pega Customer Decision Hub 8.7 Visible to all users
  • U+ Bank has decided to improve their customers' experience with personalized decisions that predictive and adaptive analytic models drive. To start...

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