Tools and knowledge to help you succeed.
Looking for instructor-led training?
8 時間 50 分
Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...
2 時間 40 分
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.