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Mission

Pega Common Data Model

5 Modules

1 Challenge

2 hrs 8 mins

Visible to: All users
Intermediate Pega Customer Service '24.2 English

In this mission, you learn about the Pega Common Data Model, which provides the data and integration layer for Pega's Constellation applications. You will understand more about the data model, including the preconfigured entities that describe core data such as accounts, contacts, and transactions. You will also learn how the Common Data Model facilitates application development by providing:

       – A logical data model that is well-documented, consistently-built, and easy to test 

       – Physical storage of core entities and associated tooling

       – Standard data access APIs

       – Common and reusable data views

Available in the following mission:

Customer Service Developer v8

Common Data Model overview

  • Module

    Common Data Model overview

    3 Topics

    25 mins

  • The Common Data Model is a Pega-developed Data Model that supports the Pega Constellation versions of Pega Platform™ and Pega applications. The model...

Data integration and designer

  • Module

    Data integration and designer

    2 Topics

    15 mins

  • The Data integration and designer tool streamlines data management and integration, which can make it easier for organizations to adapt their systems...

Adding a property to an existing entity

  • Challenge

    Adding a property to an existing entity

    1 Task

    10 mins

  • After reviewing the Common Data Model, you conclude that you need to extend the model by adding a property to show the Instagram account information...

Entities and their relationships

  • Module

    Entities and their relationships

    2 Topics

    20 mins

  • In a Data Model, entities describe an object, such as a person or an item, by grouping a set of related fields. Each entity becomes a table in the...

Design patterns

  • Module

    Design patterns

    2 Topics

    20 mins

  • The Common Data Model uses design patterns for entities and reference data to provide a consistent architecture to enable use of your data across...

Storage options

  • Module

    Storage options

    3 Topics

    30 mins

  • Common Data Model is designed to act as a system of record for entities but can also connect to external systems of record. Customers can integrate...

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