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Mission

Pega Common Data Model

5 Modules

3 Challenges

2 hrs 53 mins

Visible to: All users Applies to: Pega Customer Service '24.2

In this mission, you learn about the Pega Common Data Model, which provides a data and integration layer for Pega's Constellation applications. You will understand more about the data model, including the preconfigured entities that describe core data such as accounts, contacts, and transactions. You will also learn how the Common Data Model facilitates application development by providing:

       – A logical data model that is well-documented, consistently-built, and easy to test 

       – Physical storage of core entities and associated tooling

       – Standard data access APIs

       – Common and reusable data views

Using the Common Application is not mandatory when building applications directly on Platform. For strategic applications (for example, Customer Service) that are built by using the Common Application, refer to the respective application's instructions for mandatory uses.

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Available in the following mission:

Customer Service Developer v8
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Getting started with the Common application

  • Module

    Getting started with the Common application

    3 Topics

    25 mins

  • The Common Data Model is a Pega-developed Data Model that supports the Pega Constellation versions of Pega Platform™ and Pega applications. The model...

Data and Integration Designer

  • Module

    Data and Integration Designer

    2 Topics

    15 mins

  • The Data and Integration Designer tool streamlines data management and integration, which can make it easier for organizations to adapt their systems...

Adding a property to an existing entity

  • Challenge

    Adding a property to an existing entity

    1 Task

    10 mins

  • After reviewing the Common Data Model, you conclude that you need to extend the model by adding a property to show the Instagram account information...

Entities and their relationships

  • Module

    Entities and their relationships

    2 Topics

    20 mins

  • In a Data Model, entities describe an object, such as a person or an item, by grouping a set of related fields. Each entity becomes a table in the...

Adding an entity

  • Challenge

    Adding an entity

    6 Tasks

    20 mins

  • After reviewing the Common Data Model, you concluded that you must extend it with an entity for contract data. Based on the requirements of your...

Design patterns

  • Module

    Design patterns

    2 Topics

    20 mins

  • The Common Data Model uses design patterns for entities and reference data to provide a consistent architecture to enable use of your data across...

Sourcing data

  • Module

    Sourcing data

    3 Topics

    30 mins

  • Common Data Model is designed to act as a system of record for entities but can also connect to external systems of record. Customers can integrate...

Integrating an external data source

  • Challenge

    Integrating an external data source

    3 Tasks

    25 mins

  • A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data used by the Contact...

mission badge: Pega Common Data Model

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