Mission
Pega Task Mining
5 Modules
1 hr 45 mins
Gain the knowledge and analytical skills to effectively transform inefficient legacy processes and optimize workflows within your organization using Pega Task Mining. Through practical examples, learn how to uncover hidden operational inefficiencies, quantify their business impact, and modernize workflows, even when traditional system logs are unavailable.
Benefits of Pega Task Mining
-
Module
Benefits of Pega Task Mining
2 Topics
10 mins
-
Learn how task‑level desktop data reveals effort, friction, and variation in day‑to‑day work, especially when system data is incomplete. Discover how...
Identifying opportunities
-
Module
Identifying opportunities
3 Topics
20 mins
-
Navigate and effectively use the Opportunities feature in Pega Task Mining to identify critical areas for process improvement.
Interpreting task metrics
-
Module
Interpreting task metrics
1 Topic
5 mins
-
Analyze and interpret task mining data to quantify the impact of legacy system use and manual data movement by using metrics such as total annualized...
Visualizing task data with timelines
-
Module
Visualizing task data with timelines
5 Topics
25 mins
-
Visualize and interpret task process flows through graphs and timelines to understand application usage patterns, task variations, and sources of...
Analyzing Idle time
-
Module
Analyzing Idle time
2 Topics
15 mins
-
Learn how Pega Task Mining detects idle time and how to analyze idle time patterns to uncover capacity gains and reduce burnout risk.