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Mission

Pega Task Mining

5 Modules

1 hr 45 mins

Pega Process Mining
Visible to: All users Applies to: Pega Process Mining

Gain the knowledge and analytical skills to effectively transform inefficient legacy processes and optimize workflows within your organization using Pega Task Mining. Through practical examples, learn how to uncover hidden operational inefficiencies, quantify their business impact, and modernize workflows, even when traditional system logs are unavailable.

Beginner
English

Benefits of Pega Task Mining

  • Module

    Benefits of Pega Task Mining

    2 Topics

    10 mins

  • Learn how task‑level desktop data reveals effort, friction, and variation in day‑to‑day work, especially when system data is incomplete. Discover how...

Identifying opportunities

  • Module

    Identifying opportunities

    3 Topics

    20 mins

  • Navigate and effectively use the Opportunities feature in Pega Task Mining to identify critical areas for process improvement. 

Interpreting task metrics

  • Module

    Interpreting task metrics

    1 Topic

    5 mins

  • Analyze and interpret task mining data to quantify the impact of legacy system use and manual data movement by using metrics such as total annualized...

Visualizing task data with timelines

  • Module

    Visualizing task data with timelines

    5 Topics

    25 mins

  • Visualize and interpret task process flows through graphs and timelines to understand application usage patterns, task variations, and sources of...

Analyzing Idle time

  • Module

    Analyzing Idle time

    2 Topics

    15 mins

  • Learn how Pega Task Mining detects idle time and how to analyze idle time patterns to uncover capacity gains and reduce burnout risk. 

mission badge: Pega Task Mining

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