Visualizing task data with timelines

Visualize and interpret task process flows through graphs and timelines to understand application usage patterns, task variations, and sources of friction. 

Beginner

English

After completing this module, you should be able to:

Explain how the Timeline feature in Pega Task Mining helps you analyze how associates spend time by visualizing application usage, idle time, and task activity across selected date ranges.

Use Timeline features, such as showing tasks and applying task overlays to examine associated applications, interaction patterns, and task‑level metrics.

Create insights from Timeline analysis to capture observations, such as notes on task flow and application usage, to support further investigation or collaboration.

Export Timeline data to share findings or support offline analysis while maintaining consistency with the selected Timeline filters and context.

Available in the following mission:

Pega Task Mining v1

Topics

Timeline basics

Task overlays

5 mins

Showing tasks on timelines

5 mins

Exporting timeline data

5 mins

Creating Insights from timelines

5 mins

Module Quiz

5 mins