Module
Advanced authoring
3 Topics
25 mins
Pega Customer Service 8.8
Beginner
Pega Customer Service 8.8
Pega Knowledge 8.8
English
In this module you learn how to import content into Pega Knowledge from an external source such as a legacy content system or a translation services vendor by using a pre-defined comma separated values (CSV) file template. You will also become familiar with the re-translation and multi-language management capabilities of the Pega Knowledge portal.