AIM accelerator introduction

Built upon Pega Foundation for Financial Services™, the Alert and Investigation Management (AIM) accelerator can help financial institutions through the use of the following features:

• A single system to streamline the management of complex alerts and corresponding investigations.
• A 360-degree Customer Master Profile and the ability to consolidate data from multiple SORs into one view.
• Automatic routing of the work to the right team based on complexity, skills, and urgency.
• Automatic enrichment and display of key investigation data without losing context.
• Reduced manual work and preventing late submissions of suspicious activity to regulators and law enforcement agencies with managed Service-Level Agreements (SLAs) and escalations.

Beginner

English

After completing this module, you should be able to:

Identify the main benefits, features and architecture of AIM

Explain how alerts are triaged, investigated and reported using AIM

Available in the following mission:

Pega Alert and Investigation Management v1

Topics

Alert and Investigation Management

5 mins

AIM accelerator architecture

5 mins

Triaging Alerts and initial investigation

5 mins

Merging new Alerts and Visualizer

5 mins

Finalizing an investigation and the Suspicious Activity Report

5 mins

Module Quiz

5 mins