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Module

Analyzing customer distribution using Pega Value Finder

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Learn how Pega Value Finder can be used to discover areas of improvement in the next-best-action strategy and adjust the engagement policies to create new actions and treatments based on the customer distribution analysis.

Note: This module describes the Pega Value Finder in version 8.8 of the Pega Customer Decision Hub. A number of hotfixes are available which if installed will create a different user experience than you see in this training.  If you are using a version with hotfixes mentioned in this document, follow the newest version of the training. 

After completing this module, you should be able to:

Explain what a value finder simulation is
Analyze customer distribution using value finder

Practice what you learned in the following Challenge:

Analyzing customer distribution using Pega Value Finder v4

Available in the following mission:

1:1 Customer Engagement Optimization v3

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