Module

Attaching PDF files to a case

Archived

2 Topics

20 mins

Visible to: All users

Beginner

Pega Platform 8.4

Pega Platform 8.5

Case Management

English

Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.

After completing this module, you should be able to:

Identify the benefits of adding a PDF automation to a case

Configure a Create PDF automation

System Architect v2

PDF automation

10 mins

Attaching screen captures to a case

5 mins

Module Quiz

5 mins