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Module

Circumstancing

Archived

4 Topics

55 mins
Pega Platform 8.2
Visible to: All users Applies to: Pega Platform 8.2
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Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to enforce one set of performance objectives for clients with elite status, and a different set of performance objectives for clients without elite status.

Learn how to specialize case behavior through the use of circumstanced rules and how circumstancing impacts rule resolution.

Intermediate
Low-Code App Development
English

After completing this module, you should be able to:

Explain how rule circumstancing supports rule specialization
Differentiate between base rules and circumstanced rules
Identify the types of circumstancing configurations supported by Pega Platform™
Circumstance a rule with single and multiple variables
Describe how circumstancing affects rule resolution
Override circumstances with a base rule

Available in the following mission:

Senior System Architect v1

Topics

Situational processing

10 mins

Circumstance Rules

10 mins

Circumstancing a rule

15 mins

Multiple variable rule circumstancing

15 mins

Module Quiz

5 mins

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