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Module

Circumstancing

4 Topics

55 mins

Visible to all users
Intermediate Pega Platform 8.2 Low-Code App Development English

Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to enforce one set of performance objectives for clients with elite status, and a different set of performance objectives for clients without elite status.

Learn how to specialize case behavior through the use of circumstanced rules and how circumstancing impacts rule resolution.

After completing this module, you should be able to:

Explain how rule circumstancing supports rule specialization
Differentiate between base rules and circumstanced rules
Identify the types of circumstancing configurations supported by Pega Platform™
Circumstance a rule with single and multiple variables
Describe how circumstancing affects rule resolution
Override circumstances with a base rule

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