Collections operations life cycle

Learn about the most important stages in the implementation of the collections application. Starting with defining the criteria for the collections cases to enter the application (through accounts grouping, creating contact strategies, managing exceptions, negotiating payment plans, and evaluating promises to pay), you progress through each stage in the collections operations life cycle and learn about the major design topics with which the steps are associated.

After completing this module, you should be able to:

Available in the following mission: