Skip to main content


Creating eligibility rules using customer risk segments

1 Topic

15 mins

Visible to: All users
Beginner Pega Customer Decision Hub 8.7 Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 Pega Customer Decision Hub 8.4 English
Verify the version tags to ensure you are consuming the intended content or, complete the latest version.

Decision tables enable you to better adjust to the variables in your business processes. Learn to create decision tables that help you derive a value that has one of a few possible outcomes, where each outcome can be detected by a test condition. Decision tables list two or more rows, each containing test conditions, optional actions, and a result.

After completing this module, you should be able to:

Create a decision table
Use the outcome of a decision table in a decision strategy

Practice what you learned in the following Challenge:

Creating customer risk segments using a decision table v4

Available in the following mission:

Cross-Sell on the Web Extended v4

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice